SHIPPING INFORMATION

At Alchemy & Aura, we aim to provide fast, reliable, and transparent shipping so you can receive your jewelry safely and on time. Please review the information below to understand our shipping policies.

Processing Time

All orders are processed within 1–3 business days after payment has been confirmed. Orders are not shipped on weekends or holidays. Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.

Domestic Shipping (U.S.)

We offer both standard and expedited shipping options within the United States.

• Standard Shipping: Typically arrives within 3–7 business days
• Expedited Shipping: Usually delivered within 1–3 business days, depending on your location

International Shipping

Alchemy & Aura ships internationally to select countries. Delivery times vary depending on the destination and typically range from 7–21 business days.

Please note that international customers are responsible for any customs duties, taxes, or import fees, which are not included in the product price or shipping cost.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location, package weight, and selected shipping method.

Occasionally, free shipping promotions may be available during special events or promotional periods.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package and monitor its delivery status online.

Lost or Damaged Packages

Alchemy & Aura is not responsible for packages lost or damaged during transit by the shipping carrier. If your package is lost or delayed, please contact the shipping carrier directly.

If your order arrives damaged, please contact us immediately at support@alchemyandaurallc.com, and we will assist you in resolving the issue.

Address Accuracy

Please ensure your shipping address is complete and accurate before placing your order. Alchemy & Aura is not responsible for delays or lost packages caused by incorrect shipping information provided by the customer.

Shipping Restrictions

Certain items may have shipping restrictions due to international regulations, hazardous material classifications, or carrier limitations. If your order contains restricted items, we will notify you as soon as possible.

Combining Orders

Orders placed separately cannot be combined for shipping once payment has been completed. If you prefer consolidated shipping, please ensure all items are included in the same order before checkout.

Contact Us

If you have any questions regarding shipping, delivery times, or order tracking, please contact us:

Email: support@alchemyandaurallc.com

Our support team is always happy to assist you.

Alchemy & Aura — Fast, reliable delivery for every order.